This qualification introduces learners to the core concepts, systems, and professional
practices used within global education counselling environments. It focuses on developing
foundational competence in admissions support, documentation handling, communication,
and ethical responsibility.

The course is designed to align academic learning with real-world operational practices,
ensuring learners understand how education counselling functions within agencies,
institutions, and international admissions settings.

• Individuals seeking entry into education counselling support roles
• Administrative or support staff in education agencies or institutions
• Learners preparing for advanced counselling qualifications

• Student Support Assistant
• Counselling Assistant
• Admissions Support Officer
• Documentation or CRM Support Executive

Roles are indicative; outcomes depend on individual capability and market conditions.

• Understand global education systems and student mobility pathways
• Identify key admissions documentation and entry requirements
• Apply professional communication standards
• Demonstrate ethical awareness and data protection principles
• Support counselling workflows using structured processes

• Introduction to Global Education Systems
• Fundamentals of Student Admissions
• Communication & Student Engagement
• Ethics, Compliance & Data Protection
• Administrative & Support Functions

Total Guided Learning Hours: 40 GLH

• Knowledge-based MCQ assessment
• Practical documentation review task
• Communication role-play exercise
• Short written assignment
• Participation and engagement activities

Minimum pass requirement: 60%

Successful completion of this Level 1 qualification supports progression into
higher-level education counselling programmes, including Level 2 professional
pathways focused on advanced admissions planning and counselling practice.