FAQS NAVIGATOR
Our Guide to Common Queries
1. Who is Vistouso Academy?
Vistouso Academy is a leading provider of transnational education, dedicated to delivering high-quality, globally recognised programmes in collaboration with renowned international institutions.
We empower students to achieve diploma, undergraduate, and postgraduate qualifications by blending local face-to-face learning with international on-campus experiences.
Our mission is to prepare students for success in a globalised world, fostering academic excellence, professional development, and opportunities for international exposure.
2. Where is Vistouso Academy based?
Vistouso Academy’s corporate office is located in Malaysia. Our operations are built on a global network of partnerships, combining local resources with international opportunities to deliver a unique educational experience.
3. How does Vistouso Academy deliver its programmes?
Vistouso Academy delivers its programmes through strategic partnerships with renowned universities and colleges. Students begin their studies locally in Malaysia with face-to-face learning, and then complete the remainder of their programme on-campus abroad at one of our prestigious partner institutions. This innovative model ensures students gain both local and international academic experiences.
4. What makes Vistouso Academy unique?
Vistouso Academy is distinguished by its dedication to transnational education, offering pathway programmes that enable seamless entry into diploma, undergraduate, and postgraduate degrees awarded by our esteemed partner universities.
Our innovative model combines local face-to-face learning with international on-campus experiences, providing students with a truly global education. Additionally, our focus on flexible learning options, including online courses, ensures accessibility and convenience for students with diverse needs and aspirations.
5. Who are Vistouso Academy’s partner universities?
Vistouso Academy collaborates with esteemed higher education providers, including universities, colleges, and awarding organisations worldwide. These partnerships enable us to offer accredited programs that are recognised internationally, ensuring our students receive a quality education that meets global standards.
6. How can I learn more about Vistouso Academy?
Explore our website to find detailed information about Vistouso Academy’s programmes, partnerships, and admission processes. The website also features resources such as brochures, FAQs, and insights into student experiences to help you understand what we offer.
If you have specific questions or need personalised assistance, feel free to reach out to our team through the contact options provided on the website. You can also stay updated by following our social media channels or subscribing to our newsletter for the latest news and opportunities.
1. What types of programmes does Vistouso Academy offer?
Vistouso Academy offers a wide range of programmes, including Foundation, Diploma, Undergraduate, and Master’s programmes. These programmes are carefully designed to provide students with a strong academic foundation and the practical skills needed to excel in their chosen fields. Through our transnational education model, students gain access to globally recognised qualifications and opportunities for seamless academic progression.
2. Are the programmes offered by Vistouso Academy accredited?
Yes, all programmes offered by Vistouso Academy are accredited and internationally recognised. Our partnerships with esteemed universities and awarding bodies ensure that each programme meets rigorous academic and industry standards. This accreditation provides students with globally accepted qualifications, enabling them to pursue further education or career opportunities with confidence.
3. What is an international career pathway programme?
International career pathway programmes at Vistouso Academy are designed to equip students with the skills, knowledge, and global experience necessary to excel in their chosen careers. These programmes integrate academic coursework with international internships, offering students practical experience and insights into global industry practices.
By studying at our partner universities and participating in international internships, students build international networks, gain exposure to diverse work environments, and enhance their employability in a competitive global job market. This unique blend of academic and practical learning ensures students are well-prepared for success on a global scale.
4. What fields of study are available at Vistouso Academy?
Vistouso Academy offers programmes across a diverse range of fields to cater to various interests and career aspirations. These fields include:
- Accounting and Finance
- Business and Management
- Hospitality and Tourism Management
- Law Enforcement
- Healthcare
- Information Technology
- Engineering
- Education
Each programme is designed to provide students with both theoretical knowledge and practical skills, preparing them for successful careers in their chosen disciplines. For a complete list of available fields and programmes, please refer to our website.
5. Do the diploma programs guarantee admission to partner universities?
While diploma programmes at Vistouso Academy are designed to prepare students for progression to undergraduate studies at our partner universities, admission is not automatically guaranteed. Partner universities evaluate applications based on academic performance, completion of diploma requirements, and adherence to their specific admission criteria.
Our academic advisors work closely with students to ensure they meet the necessary standards and guide them through the application process for a smooth transition to partner institutions.
6. Do Vistouso Academy programmes include internships?
Yes, many of Vistouso Academy’s programmes include internships as a key component. These internships provide students with valuable hands-on experience in real-world work environments, enhancing their practical skills and industry knowledge.
For international career pathway programmes, internships are often completed abroad, giving students the opportunity to gain global industry insights and build international networks, further enhancing their employability in a competitive global job market.
7. What is the duration of the programmes offered?
The duration of the programmes at Vistouso Academy varies based on the type of study:
- Foundation Programmes: Typically range from 1 year to 1 year and 3 months.
- Diploma Programmes: Generally range from 1 to 3 years.
- Undergraduate Programmes: Typically 3 to 4 years.
- Master’s Programmes: Usually 1 to 2 years.
For most programmes, the first year is completed locally at our partner institutions, and the remainder is completed on-campus abroad. These durations may vary depending on specific programme requirements and the pace of study. For detailed information, please refer to the specific programme details on our website.
8. Are online or hybrid learning options available?
Yes, Vistouso Academy offers flexible learning options, including online and hybrid models, for selected programmes. Students who choose the online model will have access to a combination of digital resources, online lectures, and support through face-to-face sessions, ensuring an engaging and interactive learning experience. This flexibility is ideal for students who require a more adaptable study schedule or location.
9. What is the medium of instruction for programmes?
The medium of instruction for all programmes at Vistouso Academy is English, ensuring students are equipped with the language skills necessary for global career opportunities and academic progression.
Additionally, for students studying in Malaysia, Bahasa Malaysia may also be incorporated into certain programmes, providing further linguistic proficiency for those interested in local communication and cultural integration. This multilingual approach enhances the learning experience and prepares students for both international and local opportunities.
1. How do I apply for a programme at Vistouso Academy?
To apply, simply fill in the expression of interest form on our website. Once submitted, one of our student advisors will get in touch with you to guide you through the application process.
Please note that we need you to email the following four documents to admissions@vistouso.academy to commence your application:
- National ID
- Highest Education Level Marksheet
- English Language Proficiency Proof
- Passport Size Photograph
Communicating with our team via email is our preferred method, and once we receive your documents, our admissions team will review them and provide further instructions on the next steps.
2. What documents are required for admission?
Once your application is processed, all students will receive a login ID and password to access our student management system, where you will upload rest of the required documents.
For any study abroad programme, a copy of your passport is required, as it is essential for processing your application. Please ensure that all documents are self-attested, scanned in color, and clearly legible. The authenticity of the documents is the student’s responsibility.
Our admissions team will guide you through the process and provide specific details on the documentation needed for your chosen programme and location.
3. Are there specific entry requirements for each programme?
Yes, each programme at Vistouso Academy has specific entry requirements, which may include academic qualifications, English language proficiency, and any additional criteria relevant to the field of study. The exact requirements vary by programme and the place of study.
Our admissions team will provide you with detailed information on the specific entry requirements for your chosen programme once you submit your expression of interest.
4. Can I enrol if I have already completed some college or university credits?
Yes, you can. If you have already completed college or university-level courses, we can evaluate your existing credits to determine their transferability to one of our partner universities. However, please note that we cannot guarantee the outcome, as the final decision regarding credit transfer is made by the partner university. The university’s decision will be final, and our admissions team will guide you through the process.
5. Can I apply if I don’t meet all the entry requirements?
Yes, you can still apply if you don’t meet all the entry requirements. In such cases, our admissions team will assess your application and may recommend alternative pathways or preparatory programmes to help you meet the necessary criteria. However, the final decision will depend on the specific programme and its requirements. Our team will guide you through the available options and provide support throughout the process.
6. Is there an application fee?
There may be an application fee depending on the programme you are applying for. Our admissions team will provide details about any applicable fees during the application process. Please refer to the programme-specific information on our website or contact us directly for clarification.
7. What is the deadline for submitting an application?
The application deadline varies depending on the programme and intake period. We recommend submitting your application as early as possible to allow sufficient time for processing. Specific deadlines for each programme can be found on our website or provided by our admissions team when you express interest in a particular course.
8. How long does the application process take?
The application process typically takes 2–4 weeks from the submission of all required documents. Once your application is reviewed and accepted, the offer letter from the university will be sent to you via our student management system. Our admissions team will keep you informed at each stage and provide guidance on any additional steps required.
9. Can I apply for more than one programme?
Yes, you can apply for more than one programme at Vistouso Academy. However, please note that there may be an application fee for each programme, depending on the specific programme you are applying for. Each application will be reviewed individually, and you will need to submit the required documents for each programme. Our admissions team will guide you through the process and provide support as needed.
10. What happens after I submit my application?
After you submit your application, our admissions team will review all the provided documents to ensure they meet the programme requirements. If any additional information is needed, you will be contacted. Once your application is complete and approved, you will receive an offer letter from the partner university through our student management system.
Please note that there might be delays in receiving a response due to delays from the university’s side. We are not responsible for these delays, but our admissions team will keep you informed throughout the process and guide you on the next steps, including confirming your acceptance, preparing for your studies, and any necessary procedures such as visa applications for study abroad programmes.
11. Can I defer my admission if I am unable to start my programme on time?
Yes, you may be able to defer your admission if you are unable to start your programme on time. However, please note that any scholarship awarded for a particular intake may not be available at the time of deferral, and you may not be entitled to the same scholarship amount. Additionally, fees may change, and you will be required to pay the revised fees for the deferred intake.
A deferral fee will also apply, which must be paid to process your deferral request. The final decision on deferral approval is subject to the programme’s terms and availability, and deferral requests will be reviewed by our admissions team. Please contact us as soon as possible if you wish to defer your admission.
1. What student support services are available at Vistouso Academy?
Vistouso Academy offers a range of support services to ensure students have a successful and enriching experience throughout their studies. These include:
- Academic Advising: Guidance on course selection, academic planning, and strategies to help students achieve their academic goals.
- Wellbeing and Counselling: Mental health support, stress management resources, and personal counselling services to help students maintain a healthy balance.
- Accommodation Assistance: Support in finding suitable accommodation, particularly for international students studying abroad.
- Extracurricular Activities: Access to clubs, societies, and events to enhance your student experience and personal development.
- Career and Internship Support: Assistance with job placement, career counselling, and internship opportunities to help students gain practical experience.
These services are designed to help students thrive both academically and personally, ensuring they have the support needed to succeed during their time at Vistouso Academy.
2. Do you offer academic advising?
Yes, Vistouso Academy provides academic advising to ensure students receive personalised support for their academic journey. Our advisors assist with course selection, help students navigate their programme requirements, and provide guidance on study strategies. They also offer advice on balancing academic responsibilities and planning for future academic or career progression. This support is aimed at helping students achieve their academic goals and succeed throughout their time at Vistouso Academy.
3. Are there wellbeing or counselling services available?
Yes, Vistouso Academy offers wellbeing and counselling services to support students’ mental health and emotional well-being. Our professional counsellors provide confidential support for a range of issues, including stress management, anxiety, academic pressures, and personal concerns. Students also have access to workshops and resources focused on mental health, resilience, and maintaining a healthy work-life balance. We are committed to ensuring students feel supported throughout their academic journey.
4. Is accommodation assistance provided?
Yes, Vistouso Academy provides accommodation assistance to students, particularly for those studying abroad. While we do not directly provide on-campus housing, we help students find suitable off-campus accommodation options that meet their needs and budget. Our team can provide guidance on available housing options, assist with booking, and offer advice on living arrangements to ensure students have a comfortable and secure place to stay during their studies.
5. Are there any extracurricular activities or student organisations?
Yes, Vistouso Academy offers a variety of extracurricular activities and student organisations to enhance your student experience. Students have the opportunity to participate in clubs, societies, and events that cater to a wide range of interests, including academic, cultural, social, and professional development. These activities provide a chance to build connections, develop leadership skills, and engage with the wider student community, enriching both your personal and academic journey at Vistouso Academy.
6. How can I contact student support if I need assistance?
You can easily contact our student support team through several channels. The preferred method of communication is via email, at studentsupport@vistouso.academy, where our team will respond promptly to your inquiries.
Alternatively, you can reach out to our student support office directly during business hours. For urgent matters, we also provide contact details through our student management portal, where you can submit requests for assistance or schedule appointments with support staff.
1. What are the tuition fees for the programmes at Vistouso Academy?
Tuition fees at Vistouso Academy vary depending on the programme and the place of study. The specific fees for each programme are provided on our website, and our admissions team can offer detailed information based on the programme you’re interested in.
Please note that the tuition fees are subject to change, and any additional costs, such as registration fees, material fees, or fees for study abroad programmes, will be outlined during the application process. You can contact our team for a breakdown of the tuition fees for your selected programme.
2. Are there any additional fees besides tuition?
Yes, in addition to the tuition fees, there may be other fees depending on the programme and study requirements. These may include:
- Application Fees
- Registration Fees
- Technology Fees (for access to online platforms, software, and other digital resources)
- Course Supplies Fees
- Examination or Assessment Fees
- Administrative Fees
- Study Abroad Fees (e.g., travel, visa, accommodation, insurance)
These additional fees will be clearly outlined in the application form, and our admissions team will provide detailed information specific to your chosen programme during the application process.
3. Do you offer scholarships or financial aid?
Yes, Vistouso Academy offers scholarships and financial aid to eligible students. These may include merit-based scholarships, need-based assistance, or partner-funded grants. The availability and eligibility criteria for scholarships vary depending on the programme and intake.
For detailed information on the scholarships and financial aid options available, please contact our admissions team or refer to the scholarship section in the application form. Our team will assist you in exploring the best financial options for your studies.
4. How do I apply for a scholarship or financial aid?
To apply for a scholarship or financial aid, you will need to submit an application along with your programme application. Specific scholarship opportunities and eligibility criteria are outlined during the application process.
You will be required to complete a scholarship application form and provide supporting documents, such as your academic transcripts, financial statements, or a personal statement, depending on the type of scholarship or aid you are applying for.
Our admissions team will guide you through the application process and ensure you are aware of all available opportunities.
5. What payment methods are accepted for tuition fees?
Vistouso Academy accepts a variety of payment methods for tuition fees, including:
- Bank Transfer
- Credit/Debit Cards
- Online Payment Systems (such as PayPal or other secure payment platforms)
- Cheque or Demand Draft (depending on the region)
For international students, additional payment methods may be available to accommodate global transactions. Our admissions team will provide guidance on the most suitable payment options during the application process.
6. Can I pay for my tuition with student loans?
Yes, you can pay for your tuition using student loans, provided that the loan is approved and disbursed to cover tuition fees.
Additionally, government funding may be available depending on your country of residence. Please check with your local government or funding body for eligibility and application procedures.
Our admissions team can assist you with the necessary documentation and provide details on how to arrange payment through student loans or government funding.
7. Are there any instalment or payment plans available for tuition?
Yes, Vistouso Academy offers a semester-based payment plan to help make tuition fees more manageable. This allows students to pay their tuition in instalments at the start of each semester.
However, for study abroad programmes, the full tuition fees for the first year must be paid upfront, as it is required for processing the application and securing your place at the partner university.
For internship-based programmes, the full programme fees are charged at the beginning of the programme, as the internship component is integrated into the overall curriculum.
Our admissions team will provide you with detailed information on the available payment plans, specific terms and conditions, and guidance on how to arrange payment. Please contact us directly for more information.
8. Can tuition fees be refunded?
9. Are there any additional costs for study abroad programmes?
Yes, in addition to tuition fees, there may be additional costs for study abroad programmes. These may include:
- Travel Expenses (flights, transportation)
- Visa Fees
- Accommodation Costs
- Health Insurance
- Study Materials and Supplies
- Living Expenses (food, personal expenses)
- Refundable Security Deposit (which may be required by the partner university or accommodation providers)
The refundable security deposit is generally paid at the start of the programme and may be refunded at the end of the study abroad period, depending on the conditions set by the university or accommodation provider.
Our admissions team will provide a detailed breakdown of these additional costs specific to your chosen study abroad programme during the application process.
1. What support is available for international students?
Vistouso Academy provides comprehensive support services tailored to the needs of international students. These include:
- Visa Assistance: Guidance on the visa application process, including required documentation and submission procedures.
- Cultural Orientation: Programmes to help international students adjust to life in Malaysia or their study destination abroad, including understanding local customs, culture, and practical tips for day-to-day living.
- Language Support: Access to English proficiency resources and assistance with learning the local language if needed.
- Student Management System: A centralised platform where international students can access all relevant information, submit documents, and communicate with support staff.
Our international student support team is available to assist with any queries or challenges students may face during their academic journey, ensuring a smooth and enriching experience.
2. Do I need a visa to study in Malaysia or abroad?
Yes, a student visa is required for international students to study in Malaysia or other destinations.
3. How do I apply for a student visa?
The process for applying for a student visa depends on your study destination.
- For studying in Malaysia: Vistouso Academy will apply for your Electronic Visa Approval Letter (eVAL) on your behalf. Once the eVAL is issued, you can use it to apply for a Single Entry Visa (SEV) at the Malaysian embassy in your country or through the online portal. After arriving in Malaysia with the SEV, Vistouso Academy will assist you in obtaining a one-year renewable student visa.
- For other destinations: If you are studying at a partner university outside Malaysia, you will need to apply for a student visa for that specific country. Our team will provide you with guidance on the application process, including the required documentation, submission procedures, and timelines.
Our admissions team will ensure you have the necessary information and support for a smooth visa application process.
4. What are the cultural orientation programmes for international students?
Vistouso Academy offers cultural orientation programmes to help international students adjust to life in Malaysia or their study destination abroad. These programmes include:
- Introduction to Local Culture: Sessions on understanding the traditions, customs, and societal norms of the host country.
- Practical Guidance: Tips on navigating daily life, such as using public transportation, shopping, and accessing healthcare services.
- Social Integration Activities: Opportunities to connect with local and international students through events, workshops, and social gatherings.
- Language Support: Basic language lessons (if applicable) to help students communicate and adapt more easily to the local environment.
These programmes are designed to ensure that students feel welcomed, supported, and confident as they settle into their new academic and cultural environment.
5. Are there any language support services for international students?
Yes, Vistouso Academy provides language support services to help international students adapt to their academic and social environments. These services include:
- English Proficiency Support: Resources and workshops to help students improve their academic and conversational English skills, ensuring they are well-prepared for their studies.
- Local Language Assistance: Basic lessons in languages such as Bahasa Malaysia or other relevant local languages to help students navigate daily life and engage with the local community.
These services are designed to support students’ communication skills and foster a smoother transition into their new cultural and academic setting.
6. How can I contact international student support if I need assistance?
International students can contact the dedicated support team through multiple channels:
- Email: Reach out to our international student support team at support@vistouso.academy for assistance with any queries or concerns.
- Student Management System: Use the messaging feature within the student management portal to connect directly with support staff.
- In-Person Support: Visit the international student support office on campus during working hours for face-to-face assistance.
- Emergency Helpline: For urgent issues, an emergency contact number will be provided during orientation and is accessible 24/7 for immediate support.
Our team is here to help you navigate any challenges and ensure a smooth and enriching experience during your time at Vistouso Academy.
7. Can international students work while studying?
Yes, international students may work part-time while studying, but this is subject to the regulations of the country where they are studying:
- In Malaysia: International students are allowed to work up to 20 hours per week during semester breaks or holidays of more than seven days. Employment during academic sessions is generally not permitted to ensure students can focus on their studies.
- In Other Destinations: Work permissions vary by country and the terms of the student visa. Some countries may allow part-time work during academic sessions, while others may restrict employment entirely.
Our admissions team can provide guidance on the specific work regulations for your study destination and help ensure you comply with local visa rules.
1. Will I receive help when transitioning to a partner university?
Yes, Vistouso Academy provides comprehensive support to help students transition smoothly to a partner university. Our team will assist you with the application process, documentation requirements, and academic planning to ensure you meet the partner university’s entry criteria.
Additionally, we provide guidance on securing accommodation, preparing for cultural differences, and adapting to the new academic environment. Our goal is to make the transition as seamless and stress-free as possible, ensuring you are fully prepared for the next stage of your academic journey.
2. Are there career counselling services available for students?
Yes, Vistouso Academy offers career counselling services to help students explore career paths, set professional goals, and make informed decisions about their future. Our career counsellors provide personalised guidance on topics such as:
- Identifying your strengths and interests.
- Exploring industry trends and job opportunities.
- Building an effective resume and preparing for interviews.
- Choosing the right postgraduate programmes or certifications.
These services are designed to equip students with the tools and confidence needed to succeed in their chosen career paths.
3. Does Vistouso Academy provide internship opportunities?
Yes, Vistouso Academy provides internship opportunities as part of selected programmes. These internships are designed to give students practical, hands-on experience in their chosen fields, helping them build essential skills and gain industry exposure.
Most of our partner corporates also provide stipends, as well as food and accommodation, during the internship period. Additionally, our career support team assists students in identifying and applying for these opportunities, ensuring they maximise the benefits of their internship experience.
4. How does Vistouso Academy support students in finding jobs after graduation?
Vistouso Academy, in collaboration with our partner universities, provides comprehensive support to help students secure employment after graduation. Our services include:
- Employer Partnerships: Connections with a global network of corporate partners and career services offered by partner universities to create job opportunities tailored to students’ qualifications and career goals.
- Job Fairs and Networking Events: Access to career fairs, employer presentations, and networking sessions organised by Vistouso Academy and our partner universities.
- Resume and Interview Preparation: Workshops and one-on-one coaching to help students craft effective resumes, prepare for interviews, and develop professional communication skills.
- Alumni Network: Opportunities to connect with alumni from both Vistouso Academy and partner universities for mentorship, job referrals, and career advice.
- Global Career Guidance: Support for students aiming to explore international job markets, including assistance from partner universities’ career centres for job applications and visa advice.
These collaborative efforts ensure that students are well-equipped to transition into the workforce and achieve their career aspirations.
5. Can I connect with alumni for career guidance?
Yes, Vistouso Academy provides opportunities for students to connect with alumni for career guidance. Our alumni network includes graduates from both Vistouso Academy and our partner universities, offering valuable insights and mentorship.
Through our platform, you can:
- Participate in Alumni Mentorship Programmes: Gain personalised advice and industry insights from experienced professionals.
- Attend Alumni Networking Events: Build connections with alumni across various industries and regions.
- Access Alumni Resources: Learn from alumni success stories and career journeys to inspire and guide your own path.
These connections help students receive practical career advice, expand their professional network, and navigate their career development effectively.
6. Are there certifications or additional qualifications offered alongside the programme?
Yes, Vistouso Academy offers opportunities for students to earn certifications and additional qualifications alongside their main programme. These certifications are designed to enhance students’ skills and improve their employability in a competitive job market.
Examples include:
- Industry-Recognised Certifications: Certifications in fields such as IT, business, healthcare, or project management, awarded by globally recognised organisations.
- Language Proficiency Certifications: Optional certifications in English or local languages to demonstrate language skills.
- Specialised Skill Development Programmes: Short courses or workshops focusing on practical skills like data analysis, digital marketing, or leadership.
The availability of certifications depends on the programme and partner institutions. Students can consult with their academic advisors to explore options tailored to their career goals.
7. What post-study work opportunities are available in Malaysia or abroad?
8. How does Vistouso Academy help students prepare for the global job market?
Vistouso Academy equips students with the skills, knowledge, and experience needed to succeed in the global job market through the following initiatives:
- Internship Opportunities: Access to internships with partner corporates that provide hands-on industry experience, along with stipends, food, and accommodation in many cases.
- Global Career Workshops: Skill-building sessions on resume writing, interview techniques, cross-cultural communication, and professional etiquette tailored for international careers.
- Industry-Recognised Certifications: Additional qualifications and certifications offered alongside programmes to enhance students’ professional profiles.
- Employer Networking Events: Opportunities to interact with employers through job fairs, networking events, and alumni meet-ups.
- Alumni and Mentor Support: Connections with successful alumni and mentors who share valuable career insights and guidance.
- Cultural Training: Sessions to help students understand and adapt to workplace cultures in different countries.
These initiatives are designed to ensure students graduate as confident, well-prepared professionals ready to thrive in a competitive global workforce.
